‍RETURN POLICY

‍If you're not completely satisfied with your purchase, we accept returns within 14 days of delivery for a refund or exchange.

To initiate a return, please email us at objects@casalta.nyc with your order number and reason for return. Once we receive and inspect your return, we will process your refund or exchange within 5–10 business days.

Return Conditions:

  • Items must be unused, in their original condition, and returned in the original packaging.
  • A valid proof of purchase (order number or receipt) is required.
  • Final sale items are non-returnable.

Shipping Costs:

Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.

Damaged or Incorrect Items:

If your item arrives damaged or incorrect, please contact us at objects@casalta.nyc within 7 days of delivery. 

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