If you're not completely satisfied with your purchase, we accept returns within 14 days of delivery for a refund or exchange.
To initiate a return, please email us at objects@casalta.nyc with your order number and reason for return. Once we receive and inspect your return, we will process your refund or exchange within 5–10 business days.
Return Conditions:
Shipping Costs:
Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.
Damaged or Incorrect Items:
If your item arrives damaged or incorrect, please contact us at objects@casalta.nyc within 7 days of delivery.